{"id":4482,"date":"2017-09-04T11:28:16","date_gmt":"2017-09-04T11:28:16","guid":{"rendered":"http:\/\/grupoftd.pt\/resolucao-conflitos-consumo\/"},"modified":"2025-10-07T15:57:56","modified_gmt":"2025-10-07T15:57:56","slug":"consumer-conflict-resolution","status":"publish","type":"page","link":"https:\/\/grupoftd.pt\/en\/consumer-conflict-resolution\/","title":{"rendered":"Consumer Conflict Resolution"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4482\" class=\"elementor elementor-4482 elementor-3272\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-62e5b0f6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"62e5b0f6\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-532e4e99\" data-id=\"532e4e99\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2a5a791 elementor-widget elementor-widget-heading\" data-id=\"2a5a791\" data-element_type=\"widget\" data-settings=\"{&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;0.5&quot;,&quot;sizes&quot;:[]},&quot;motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:&quot;0&quot;,&quot;end&quot;:&quot;50&quot;}},&quot;motion_fx_opacity_effect&quot;:&quot;yes&quot;,&quot;motion_fx_opacity_range&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:&quot;0&quot;,&quot;end&quot;:&quot;50&quot;}},&quot;motion_fx_opacity_direction&quot;:&quot;out-in&quot;,&quot;motion_fx_opacity_level&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Consumer Conflict Resolution<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39958ec elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"39958ec\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1bcdbc3a elementor-widget elementor-widget-text-editor\" data-id=\"1bcdbc3a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>In the event of a dispute, the consumer can turn to one of the following consumer arbitration centers (choose the one that applies to the area covered by the center):<\/p>\n<ul>\n<li>CNIACC &#8211; Centro Nacional de Informa\u00e7\u00e3o e Arbitragem de Conflitos de Consumo<br \/>Rua D. Afonso Henriques 1, 4700-030 Braga<br \/><a href=\"https:\/\/www.cniacc.pt\/pt\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.cniacc.pt<\/a><\/li>\n<li>Centro de Arbitragem de Conflitos de Consumo do Distrito de Coimbra<br \/>Av. Fern\u00e3o Magalh\u00e3es, N\u00ba 240, 1\u00ba, 3000-172 Coimbra <br \/><a href=\"http:\/\/www.centrodearbitragemdecoimbra.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.centrodearbitragemdecoimbra.com<\/a><\/li>\n<\/ul>\n<p>(Article 18, Law no. 144\/2015, of September 8) | More information on the consumer portal: <a href=\"http:\/\/www.consumidor.pt\/\" target=\"_blank\" rel=\"noopener noreferrer\"><br \/>\n  <strong>www.consumidor.pt<\/strong><br \/>\n<\/a><\/p><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Consumer Conflict Resolution In the event of a dispute, the consumer can turn to one of the following consumer arbitration centers (choose the one that applies to the area covered by the center): CNIACC &#8211; Centro Nacional de Informa\u00e7\u00e3o e Arbitragem de Conflitos de Consumo Rua D. Afonso Henriques 1, 4700-030 Braga www.cniacc.pt Centro de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4482","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Consumer Conflict Resolution - Grupo FTD<\/title>\n<meta name=\"description\" content=\"See all information on consumer dispute resolution. 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