In the event of a dispute, the consumer can turn to one of the following consumer arbitration centers (choose the one that applies to the area covered by the center):

• CNIACC – Centro Nacional de Informação e Arbitragem de Conflitos de Consumo
  Rua D. Afonso Henriques 1, 4700-030 Braga
  www.cniacc.pt
• Centro de Arbitragem de Conflitos de Consumo do Distrito de Coimbra
  Av. Fernão Magalhães, Nº 240, 1º, 3000-172 Coimbra
  www.centrodearbitragemdecoimbra.com

(Article 18, Law no. 144/2015, of September 8) | More information on the consumer portal:
www.consumidor.pt